Gateways help solve the mysteries of the universe. For example, Galaxy Zoo enlisted non-scientists to help categorize astronomical images, whereas LIGO (Laser Interferometer Gravitational-Wave Observatory) captures signals from distant universes. (Credit: NASA/JPL-Caltech)

Supporting your gateway with impactful expertise

The one-on-one advice provided by our consultants will help your project team build the knowledge and skills needed to grow and develop your gateway. Please see below for an overview of available topics (click on the title for more detail).

If you’d like to request a one-on-one engagement in one or two areas, please submit an SGCI Service Request Form. Targeted, short-term, one-on-one engagements range from 1-3 months. 

If you’re looking to build your team’s expertise in several areas, we suggest that you attend a Gateway Focus Week, as these topics are covered in the 5-day workshop.

Request any of these services for current and future projects.

 

  • Usability & user-centered design: Hands-on help with evaluating the usability of your gateway, including recommendations for improving the design. This engagement is useful for a variety of stages, and especially for those interested in receiving hands-on development support from SGCI. If used in tandem, you could work with your SGCI developer to implement suggestions made by the usability team. 

  • The best gateways optimize their design and functionality based on the needs, requirements, and expectations of the gateway’s community. Our consulting services can supply a team of usability experts to assess the usability of an existing gateway and provide a transition plan to improve that usability or to design a future gateway or gateway element for usability before its implementation. 

    For this engagement, usability consultants will work with you one-on-one for 1-3 months through a series of meetings. The consultant will provide guidance and advice through a series of reports shared with your team, but no hands-on development. Occasionally, the consultant will request access to your gateway’s metrics or request data that your team gathered during previous user-feedback surveys or interviews. 

    Learn more about our usability services here.

 
  • Sustainability & business planning: Guidance about the key components to consider in your gateway’s business plan, and support for thinking through sustainability options beyond grant funding. This engagement is especially useful for teams preparing to submit a new proposal or for teams that would like to continue working on the sustainability plan that they developed during Gateway Focus Week

  • Whether executing a sustainability plan or achieving other major goals, the development of goal-oriented activities on the path to achieving those goals involves strategic planning of activities in the face of finite resources and time. We can help devise a strategic picture and develop a task-oriented and financial roadmap for achieving desired goals in that strategy. Business and sustainability consultants will walk you through exercises such as developing your gateway’s value proposition, audience, market landscape, competitive environment, financial model, identifying potential funding sources, sustainability strategies, and goals, which are also topics that are taught during Gateway Focus Week

    For this engagement, a business consultant will work with you one-on-one for 2-3 months through a series of meetings. The consultant will provide guidance and advice based on some of their own research but will encourage teams to also complete work prior to meetings to help with the assessment. Occasionally, the consultant will request access to your gateway’s metrics and business documents to provide targeted advice. While this is not enforced, it will at times help the depth of the engagement.

 
  • Cybersecurity: Guidance for planning, designing, or assessing your security measures, including your choice or implementation of specific technologies. This engagement is especially beneficial for those also interested in receiving hands-on development support from SGCI, where a developer can partner with your team to make the necessary fixes suggested by the cybersecurity team’s assessment.

  • Understanding the risk to your cyberinfrastructure as well as securing can feel like a daunting task. Our cybersecurity team can ensure that your team gets the guidance you need regarding your gateway’s cybersecurity challenges. Ranging from quick questions to collaborative engagements that cover both development and review of a security program, our cybersecurity team tackles challenges of all sizes. 

    For this engagement, a cybersecurity consultant will work with you one-on-one for 2-3 months through a series of meetings. The consultant will provide guidance and advice, but no hands-on development. Occasionally, the consultant will request access to your gateway’s hardware or software to provide targeted advice. This engagement is especially useful for those also interested in receiving hands-on developer support from SGCI, where a developer can partner with your team to make the necessary fixes suggested by the cybersecurity team’s assessment. 

    Read more about Trusted CI and the services they offer to SGCI clients.

 
  • Graphic & user-interface design: Hands-on help with developing logos, basic graphics for your gateway, and other small design tasks. This is a great engagement for those also interested in working with SGCI’s Marketing & Outreach consultants who can work with your team on branding guidelines and make suggestions for new outreach materials.

  • Finding a graphic designer to design an updated template for your gateway that is graphically pleasing and maximizes usability is time-consuming. SGCI offers graphic and user-interface design for gateways interested in enhancing their visual communication of concepts and ideas using graphic elements and tools as well as designing user interfaces that improve gateway user experiences. 

    For this engagement, a graphic designer will work with you one-on-one for 1-2 months through a series of meetings followed by time for the consultant to create the requested graphics, such as a logo, printed flyer, or interactive web-page. The consultant will provide up to two revisions of the requested material prior to delivering a final product to the team. Occasionally, the graphic designer can help a team make template corrections or support for a single web-page, but this would not be a long-term engagement to design and support a gateway’s entire template. 

 
  • Marketing & Outreach: Advice about strategic outreach strategies. In this engagement, you will work with a consultant to discuss your current marketing and outreach approach and discuss new campaigns to grow your user base and keep them interested in what you offer.

  • Knowing who your targeted audience is and how to reach them is a challenge every project faces. To spread awareness of your gateway's mission, you will need to know how you can tap into new communities and help them discover what makes your gateway unique and useful. Learn how to socially engage with your online community. Through this engagement, you will learn how to discover new user groups that can benefit from your gateway, build relationships, and seek ways to better communicate with your growing community. 

    For this engagement, a marketing and outreach consultant will work with you one-on-one for 1-2 months through a series of meetings followed by hands-on time to evaluate your current outreach approaches, marketing campaigns, and the language you use to describe your gateway. The consultant will provide advice and on occasion revisions to promotional materials. This is a great engagement for those also interested in SGCI’s Graphic Design, where a designer can work with your team on a branding kit or updating an outreach material, create a new logo, or help update your gateway’s landing page.

 
  • Technology planning, open-source licensing & selection: Help with figuring out the best technologies for your gateway. This is a great engagement for those also interested in SGCI’s Extended Developer Support, where a developer can partner with your team for up to 6 months.

  • A gateway is at a minimum a multi-year effort. Smart choices of enabling technologies at the beginning of the initiative can minimize overall operations, development, licensing, and maintenance costs during the project lifetime, allowing allocation of funds to the critical parts of the gateway: enabling science for its users and growing its community. Even if a gateway project is underway, it can be wise to reexamine how the project has evolved and whether that evolution has implications for changes in technology. The Incubator offers services in analyzing the needs of a gateway and advising on appropriate technologies to meet those needs. For this engagement, a technical consultant will work with you and your team for 1-2 months through a series of meetings. The consultant will provide the team advice and guide the team through decision making around technology planning, licensing, and a section of technology. This is a great engagement for those also interested in SGCI’s Extended Developer Support, where a developer can partner with your team for up to 6 months.

 

Have questions before you would like to submit? Email sciencegateways@gmail.com

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